Evaluate quotations and communicate decisions consistently.
Compare like for like
Compare like for like with concrete facts, respectful wording, and a clear next step. Keep the message focused on what the recipient needs to understand or do.
Ask targeted questions
Ask targeted questions with concrete facts, respectful wording, and a clear next step. Keep the message focused on what the recipient needs to understand or do.
Document the decision
Document the decision with concrete facts, respectful wording, and a clear next step. Keep the message focused on what the recipient needs to understand or do.
Quick reply checklist
- Acknowledge the message or situation.
- State your answer or purpose clearly.
- Include only relevant context.
- End with a useful next step.
- Check names, dates, facts, and tone.