Public Relations

How to Respond to a Media Inquiry

Handle journalist requests quickly and carefully.

Handle journalist requests quickly and carefully.

Confirm the deadline

Confirm the deadline with concrete facts, respectful wording, and a clear next step. Keep the message focused on what the recipient needs to understand or do.

Define what is on record

Define what is on record with concrete facts, respectful wording, and a clear next step. Keep the message focused on what the recipient needs to understand or do.

Provide accurate follow-up

Provide accurate follow-up with concrete facts, respectful wording, and a clear next step. Keep the message focused on what the recipient needs to understand or do.

Quick reply checklist

  1. Acknowledge the message or situation.
  2. State your answer or purpose clearly.
  3. Include only relevant context.
  4. End with a useful next step.
  5. Check names, dates, facts, and tone.